In these instances, Fibreplus Ltd. will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

This Section of the Privacy Policy outlines the information collected on the Fibreplus Ltd. website and how that information is used.

 1. Fibreplus Ltd. Web Analytics Service

This site uses Fibreplus Ltd. web analytics service. Fibreplus Ltd. may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. Fibreplus Ltd. does not collect personally identifiable information that you do not voluntarily enter in this website. Fibreplus Ltd. does not track your browsing habits across web sites which do not use Fibreplus Ltd. services. We are using the information collected by Fibreplus Ltd. service to improve our website, make it more user-friendly and monitor that it is performing correctly.
 

2.a. Collection of Information - What information we collect and how

The information collected by our website may include:
i. Any personal details you enter and submit, such as name, address, email address, etc.
ii. Your IP address, referrer, web pages that you visit and any other data normally stored in website logs.
iii. Session information stored in cookies that are used to ensure accurate data is extracted from our systems. These cookies do not include any personal data. If you set your browser to reject cookies, you might not be able to login to your Fibreplus Ltd. account.
iv. If you have an account with Fibreplus Ltd., your preferences and use of email updates.
v. Under no circumstances will we hold sensitive payment details such as your credit card number, expiry date and security code. All transactions are handled through our accredited payment bureau, PayPal. For more information on PayPal’s privacy policy please refer to http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside and https://www.paypal.com/row/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy.

2.b. Collection of Information - What we do with your information

We do not store or keep any customer credit card information in part or whole (SEE BELOW)

Any information we collect will be used in accordance with applicable laws for the following purposes:
a. To comply with legal requirements.
b. In certain cases, we may use your email address to send you information about our products and services. In such a case, you will be offered the option to opt in/out before completing your registration.
c. We may use personal information to provide the Fibreplus Ltd. Service.
d. We may use personal information for auditing, research and analysis to operate and improve Fibreplus Ltd. technologies and services.
e. We may share aggregated non-personal information with third parties.
f. When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures.
g. We may share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.
h. When you send email or other communication to Fibreplus Ltd., we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Please don’t send us any communication which contains confidential information. Since we are not able to evaluate whether such communication contains confidential information or not, we may retain or use such confidential information as aforesaid and such retention or use shall not be deemed as a breach of any of our obligations herein.
Except as described herein, we do NOT:
i. Disclose your information.
ii. Share your information with third parties.

3. Information security

Fibreplus Ltd. maintains a strict "no-spam" policy. Your e-mail address will not be sold to a third party.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Fibreplus Ltd. employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
If Fibreplus Ltd. becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.
When we receive formal written complaints preferably by email or phone, it is Fibreplus Ltd.'s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Fibreplus Ltd. and an individual.

4. Policy Modifications

We may change this Privacy Policy from time to time. If and/or when Fibreplus Ltd. makes changes to this Privacy Policy, soothe updated version will be posted on this page. We encourage you to visit this page periodically.

Fibreplus Ltd. On-line Store. The Fibreplus Ltd. On-line Store is designed to give you options concerning the privacy of your identifying information. When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Cookies. At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children's Privacy Protection. Fibreplus Ltd. is sensitive to the heightened need to protect the privacy of children under the age of 16. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 16. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy. Fibreplus Ltd. may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

Fibreplus Ltd.
18 Bath Road
Atworth, Wiltshire. United Kingdom
SN12 8JJ

Credit Card Security.
We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies - PayPal.